正确答案: D

Immediate access to the needed information.

题目：请阅读 Passage 1,完成1~5小题。 Passage 1 When it comes to airline travel,perhaps nothing has revolutionized the passenger experience more than airline apps.IndeeD.they're becoming so ubiquitous that more than 50 percent of U.S travelers have at least one airline app installed on their smart device,according to travel industry research firm Phocuswright.Maybe that's because apps make travel easier,and often are more functional than a kiosk or even an airline'sown website.Passengers report that they're often more quickly informed of a flight cancellation or gate change than an airline employee.Not all airline apps are created equal, 　　but in general you can use an app to check in for a flight,change seats,and request and pay for an upgrade.Road warriors in particular appreciate mobile boarding passes and the ability to track their flights.Many airlines now offer free onboard streaming entertainment via apps.The Delta Air Lines app even allows users to track their bags,from check-in to carousel,while the Air France app lets passengers download magazines and newspapers from the airline's library 30 hours prior to departure. But what if you are traveling extensively on more than one airline? Global airline alliances have their own apps that allow you to view flights for all member airlines and their affiliates,including code share flights.In general,you can find flight schedules for all member airlines and track member airline flights.Airport information is available,as are details about local weather at the destination.Where's the nearest airport lounge? The app will locate it for you. The SkyTeam airline alliance app goes a step further by letting its SkyPriority members (SkyTeam Elite Plus members and customers with first and business-class tickets) find out exactly which SkyPriority services-including priority check in and baggage drop off,as well as access to priority security lanes and boarding lanes-are available at individual airports. You'll find that some alliance app features are available through multiple channels of communication.For example,SkyTeam members have formed their own online community by sharing traveler tricks and airport tips accessible through a variety of channels,including the app,SkyTeam's website,Facebook page and a dedicated tips site.SkyTeam's YouTube page features travel tips from regional celebrities. Just as airlines seem to have conquered social mediA.another method of communicating with travelers has just arrived.KLM Royal Dutch Airlines is the first carrier to sign up for Facebook's Messenger chat app.KLM flyers can automatically receive itineraries,flight updates,checkin notifications,boarding passes and rebook flights and communicate with customer service,all from Facebook Messenger.Messenger for Business was launched so that customers-in this case,passengers-can transact business over the messaging app in a single communication thread.Roughly 80 percent of passengers on planes traveling within the U.S.have the Messenger app installed on their smartphones,according to Facebook. 　　Clearly,mobile apps and social media have transformed our digital lives.Airlines favor apps and other technologies because they get customers out of airport lines and off phone lines.Through their smart devices,travelers now have <u>untethered</u> access to travel information.A few quick taps can supply individuals with information never dreamed possible even a decade ago.And with more people using smartphones as their primary computing device,and as more people own cell phones globally,people expect technology-driven methods of communication and convenience to accelerate.Whether you're high-tech or not,you must admit that having immediate access to the information you need sure beats getting a busy signal on a toll-free phone line.

解析：细节题。最后一段前半部分介绍了手机应用程序能够为乘客获取信息提供较多的无限制的渠道，强调人们只通过简单的操作就能获取即时信息；而且根据最后一句“Whether you're high-tech or not,you must admit that having immediate access to the information you need sure beats getting a busy signal on a toll-free phone line.”也可得知本题选D.A.B两项并不是最后一段强调的重点，c项文章并未提及。故本题选D。

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[单选题] Like most people, I've long understood that I will be judged by my occupation, that my profession is a gauge people use to see how smart or talented I am. Recently, however, I was disappointed to see that it also decides how I'm treated as a person. Last year I left a professional position as a small-town reporter and took a job waiting tables. As someone paid to serve food to people, I had customers say and do things to me I suspect they'd never say or do to their most casual acquaintances. One night a man talking on his cell phone waved me away, then beckoned me back with his finger a minute later, complaining he was ready to order and asking where I'd been. I had waited tables during summers in college and was treated like a peon by plenty of people. But at 19 years old, I believed I deserved inferior treatment from professional adults. Besides, people responded to me differently after I told them I was in college. Customers would joke that one day I'd be sitting at their table, waiting to be served. Once I graduated I took a job at a community newspaper. From my first day, I heard a respectful tone from everyone who called me. I assumed this was the way the professional world worked-cordially. I soon found out differently, I sat several feet away from an advertising sales representative with a similar name. Our calls would often get mixed up and someone asking for Kristen would be transferred to Christie. The mistake was immediately evident. Perhaps it was because money was involved, but people used a tone with Kristen that they never used with me. My job title made people treat me with courtesy. So it was a shock to return to the restaurant industry. It's no secret that there's a lot to put up with when waiting tables, and fortunately, much of it can be easily forgotten when you pocket the tips. The service industry, by definition, exists to cater to others' needs. Still, it seemed that many of my customers didn't get the difference between server and servant. I'm now applying to graduate school, which means someday I'll. return to a profession where people need to be nice to me in order to get what they want. I think I'll take them to dinner first, and see how they treat someone whose only job is to serve them.

The author was disappointed to find that ________.

one's occupation affects the way one is treated as a person

解析：1.细节题。文中第一段提到，作者知道人们会以职位来判断一个人的智力；最后一句提到“1 was disappointed to see'that it also decides how I'm treated as a person.”故选C。 2.推断题，文中第二段提到，作者在做服务生时，一个打着电话的客人把他赶走，一分钟后又打手势让他过去，还说一直找不到他，即客人很不尊重服务员，故选B。 3.推断题。文中倒数第二段提到了这句话，从作者的意思来看，很多客人不尊重服务员，把他们当成了仆人来使唤，这让作者很不满意，故选项C符合题意。 4.细节题。文中第三段第二句提到“But at 19 years old，I believed I deserved inferior treatment from professional adults.”即在19岁时，作者认为受到下等人的对待是应该的，即是件很自然的事，故选D。 5.推断题。根据全文的意思判断，作者对那些把服务员当成仆人的客人很不满，以后带着客户去吃饭，应该是想观察一下客户对服务员的态度，从中反映出他们是什么样的人，选项B符合题意。

[单选题]相对于影响人的发展的其他因素，在人的发展中起主导作用的是( )。

学校教育

解析：学校教育在人的发展中起主导作用。