（）is software about the relation between the customer and

【名词&注释】

供应商与客户

[单选题]（）is software about the relation between the customer and the supplier in marketing.

A.
B. CustomerRelationshipManagement（CRM） ；
D. CustomerService ； ；
F. Salesplanning ； ；
H. Distributionchannel

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[单选题]The supply chain activities encompass all associated with the flow and transaction of goods, the flow of information from the raw materials supplier to the end user, as well as the reverse flow of materials and in formation in the（）

A. Distribution process
B. Supply chain
C. Enterprise
D. International community

[单选题]What is the most important product-related factor the transport cost? （）

A. Linkages
B. Distances
C. Equipment
D. Time

[单选题]What is the meaning of integration?（）

A. To link some separate factors as a whole chain
B. United
C. To put together
D. Mixture

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