2022物流英语综合练习题库试题答案+解析(05.22)

1. [单选题]（） is meant to provide facility for customer s need or inquiry and arrange it.

A. Service
B. Business
C. Customer service
D. Making money

2. [单选题]（）is software about the relation between the customer and the supplier in marketing.

A.
B. CustomerRelationshipManagement（CRM） ；
D. CustomerService ； ；
F. Salesplanning ； ；
H. Distributionchannel

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