CRM的中文意思是（）。

【名词&注释】

供应链(supply chain)、供应商(supplier)、客户关系管理(customer relationship management)、零售商(retailer)、原始设备制造商(oem)

[单选题]CRM的中文意思是（）。

A. 供应链管理
B. 供应商管理库存
C. 客户关系管理
D. 原始设备制造商^(oem)

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学习资料：

[单选题]What kind of products do the air carriers deliver? （）

A. The high value
B. Low density or weight
C. A and B
D. To add cost

[单选题]What is the function of internet to the logistics? （）

A. To direct the operation
B. To help the market development, operation and management
C. To guide the mobile equipment, like truck and ship
D. To speed up the process

[单选题]Loss and damage ration for motor are lower than any other modes. Is it correct?（）

A. Yes
B. Depend
C. Not
D. I don’t know

[单选题]Pipelines are not （）

A. Labor-intensive
B. capital-intensive
C. tech-intensive
D. Low cost and high return

[单选题]The retailer and manufacturer（） about 5-10% of their merchandise being returned.

A. forecast
B. anticipate
C. participate
D. record

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